Orders ship within 1-2 business days by USPS, UPS, Fedex, Blue Dart etc.

International Customers are responsible for duties, taxes and clearance at their country of import. Due to Covid-19 there may be shipping delays which are beyond our control. A tracking link is emailed to you as soon as your order ships. Once a package has left our facility, its delivery is subject to the terms of the shipping company. We do not offer refunds for packages delivered later than the “guaranteed” shipping date by the shipping company.

Refund/Returns/ Cancellation policy
We don’t offer any return/refund due to covid-19 health and hygiene security concerns.
Order placed online cannot be cancelled.

Exchange of goods damaged during shipping transit?
International Customers are responsible for duties, taxes and clearance at their country of import. Due to Covid-19 there may be shipping delays which are beyond our control. A tracking link is emailed to you as soon as your order ships. Once a package has left our facility, its delivery is subject to the terms of the shipping company. We do not offer refunds for packages delivered later than the “guaranteed” shipping date by the shipping company.

Customer support
Due to the overwhelming demand of parents, at this time we offer online customer support only. Our customer support team is staffed with parents who also use P-Magic. We will do everything possible to ensure that you too can enjoy the ultimate convenience of P-Magic and respond to your support requests within 1-2 business days.